Payment notification period?

Discussion in 'Community Support' started by bananenbroek4, Mar 21, 2015.

  1. bananenbroek4

    bananenbroek4 New Member

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    Our family was recently planning on buying a server, but my father has been wondering if there will be a notification period of some kind a couple days before the subscription will be extended. Is this a thing?
     
  2. Syano

    Syano New Member

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    Do you mean when your server will expire? if so you will be notified via an e-mail you register with each month, with the new invoice in your client area.
     
  3. Logan

    Logan New Member

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    Yes, After your first payment for your server after about 25 days you will get an email that your server will expire soon and you can pre-pay it now. And if you go to your Client Area and login with the email you used for your server when it was made and the password you set (Not The Control Panel). You can find your Client area here: https://www.hosthorde.com/clients/clientarea.php
    After you login you will see something called Due Invoices. If there 0 Invoices that means you have payed everything. If there is a number 1 or more those need to be payed.
     

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