HostHorde Client Area
Your client area password can be reset here:
https://www.hosthorde.com/clients/pwreset.php
If you do not have access to your email account, or cannot remember your email address, contact our support via support ticket.
Multicraft
Method One
Login to the client area, and go to Services > My Services > View Details > Change Password.
Method Two
Reset your password here: http://mc.hosthorde.com/index.php?r=site/requestResetPw